To Place an Order Call Us Today: 760-966-3103
|Warranty and Return Policy|
It is very important to us that you are 100% satisfied with your purchase. Our products come with a 5 year warranty against any defects, material and workmanship. Upon receiving your product, please review the item for aesthetic qualities before installation. Hardware of this type requires professional installation. Asigma Corporation is not responsible for installation related issues. If for any reason the product does not meet your expectations upon arrival, you have 30 days to return the merchandise for a refund or exchange by requesting an RGA (return goods authorization). The product must be returned unused and in its original condition to qualify for a refund or exchange. Refunds are issued for the price of the product and paid tax on the amount being returned. Due to the custom nature of Asigma Designs products, we will accept returns for issues other than quality defects only after issuing an RGA number. We make every effort to provide the customer all needed information necessary to review the part for form, fit and function prior to shipment. To request a return, please call us at 760-966-3103. Please have your order number or PO available.
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We suggest that all items be returned to us by a shipping method with which you can obtain tracking or delivery confirmation. When a return does not show up in our records as having been received we cannot issue a credit without proof of delivery.
Asigma Designs reserves the right to deny any return or exchange.
All products will ship UPS.
Shipping and handling costs depend on the distance to your destination and the total weight of your order. To obtain an automatic shipping cost calculation, create a temporary order on our web site by adding the items you are interested in to your shopping cart. When you are ready to obtain your shipping cost go to the checkout area. In the checkout area, submit your full destination address. Our web site will then give you a grand total of the order including shipping costs. If you decide to submit the order for processing, you can then finally enter your credit card information.
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on this site to provide you with a superior service. When you place an order we will ask you for billing, shipping contact and credit card information. We protect your personal information against unauthorized access or release and your credit card information is always transmitted via secure server SSL connections. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless legally required to do so.
Asigma Designs * 2930 San Luis Rey Rd. * Oceanside, CA 92058
|Last Updated on Friday, 15 April 2011 21:11|